Incident Investigation

Actionable Root Causes

Don't stop at "human error". People make mistakes, and nature can surprise us. Our goal is to design and work within a system where mistakes and surprises do not lead to incidents and injuries. Find the actionable policy opportunities that contributed to an incident and identify SMART corrective actions that address these opportunities.

You Did a Lot of Things Right

There may be centuries of combined experience incorporated into your safety systems. Incidents are rare, because your systems work hard to keep your personnel safe. A quality investigation addresses what went right, as well as what went wrong, so your systems can be improved exactly where it will count the most.

The Investigation is Just the Beginning

An investigation team can identify opportunities for improvement, but addressing those opportunities will require cooperation from the entire organization, sometimes multiple organizations. A thorough and well documented investigation report will convince your partners, personnel, families, clients, and decision makers that your corrective actions are necessary—and sufficient—to prevent future incidents.